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Copilot not working

Anonymous
2023-11-16T15:57:55+00:00

When I talk to my copilot, it just sends me a picture thats blocked by my VPN, but i still cant talk to it, it just sends a picture that says 'error generating content please contact the owner of the site' so what should i do?

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2023-11-17T05:07:55+00:00

    Hi Dom,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    I'm sorry to hear that you're having trouble with Copilot. Based on your description, it seems that the issue might be related to your VPN blocking the content. Here are some steps you can try to resolve the issue:

    1. Disable your VPN: Try disabling your VPN and see if the issue persists. If the issue is resolved, then the problem is likely related to your VPN blocking the content.
    2. Clear your browser cache: Clearing your browser cache might help resolve the issue. Here are the steps to clear your cache in Edge:
    3. Click on the three dots in the upper right corner of your browser.
    4. Select the "Settings" option.
    5. On the Settings page, scroll down and locate the "Privacy, Search, and Services" section.
    6. In this section, click on "Clear browsing data".

    Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

    Also, you can reply here with a screenshot of your question so I can understand your question better.

    I hope this helps.  If there is anything not clear, please do not hesitate to let me know.

    Your Sincerely

    Hahn - MSFT | Microsoft Community Support Specialist

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  3. Anonymous
    2023-11-17T17:25:22+00:00

    Thanks, What can you make of this?

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  4. Anonymous
    2023-11-21T10:34:55+00:00

    Hi Dom,

    Thank you for sharing the screenshot, did you try all the above methods with no effect?

    If so, you can try logging into Edge with another Microsoft account to see if Bing Chat works properly.

    Your Sincerely

    Hahn - MSFT | Microsoft Community Support Specialist

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  5. Anonymous
    2024-02-19T01:59:24+00:00

    Hello,

    This is the first time I use Copilot and this is the only answer I get:  

    'Sorry, you've reached the limit of messages you can send to Bing within 24 hours. Check back soon!'

    How can I make it work? I already cleared my browsing history and does not work. In any case I never used Bing before.

    Regards,

    Teresa R. Alvarado

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