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POP3 export to Gmail when my O365 account has 2FA on

Virtanen Pietari 31 Reputation points
2021-01-21T11:26:45.487+00:00

I'm trying to export e-mails from Outlook to Gmail with POP3, which used to work fine until today since my organization enabled two-factor authentication for O365. The POP3 sync settings on Gmail's end only have a field for the password, and when I type in my password (correctly), it doesn't accept it anymore. Is it possible to export e-mails using POP3 while O365 has 2FA enabled?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. OKAN AKBAY 16 Reputation points
    2021-07-29T08:35:16.277+00:00

    I am having the same problem.

    I guess this feature has not come to office 365 yet.
    In the link below, it is explained how to do this for the classic microsoft e-mail service.

    https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

    3 people found this answer helpful.
  2. Virtanen Pietari 31 Reputation points
    2021-01-22T08:29:09.677+00:00

    Thanks for the reply! I'm not trying to use the export feature in Outlook, I'm trying to use the POP3 and SMTP protocols to synchronize my Outlook e-mail to my Gmail. This is what my sync email settings on Outlook are:

    sync%20email.png

    And this is the error I'm getting on Gmail:

    sync%20email%202.png

    I have checked my username and password and I'm certain I'm typing them correctly, the problem is most likely that the 2FA doesn't let me authenticate it with just the password because it used to work when I did this, it just stopped working yesterday when 2FA was enabled.

    2 people found this answer helpful.
  3. JeffYang-MSFT 6,261 Reputation points Moderator
    2021-01-29T08:58:35.893+00:00

    Hi @Virtanen Pietari ,

    Thanks for your reply. Sorry for the delay here.

    According to your description, sounds like your issue is more related to your Outlook.com email account and your Gmail configuration. Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client and know few about other products. I tried some search on the Internet but found few useful information. To better solve your issue, I would suggested you to post you thread to the dedicated forum for Outlook.com.

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding and hope your question will be resolved soon.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    2 people found this answer helpful.
  4. Stephen 11 Reputation points
    2021-07-16T02:16:15.667+00:00

    I'm looking for the same solution- I just see failure notifications.

    2 people found this answer helpful.
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  5. nka 21 Reputation points
    2021-07-31T05:35:14.303+00:00

    Has anyone found a solution for this yet? I'm having the same issue. I have posted a question on the dedicated Outlook forum

    2 people found this answer helpful.
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