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Hello,
When I want to work with Copilot, it replies “Sorry, I wasn't able to respond to that. Is there something else I can help with?” over and over again.
It's not possible to get any help or answers to my requests.
Do you know how I can solve the problem?
Thank you for your help!
Other issues or features related to Microsoft Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The same thing is happening to me. It would be really nice if someone from Microsoft would read these posts and fix the issue.
It was working fine earlier this evening.
Same issue but found a workaround for now.
The Copilot sidebar when clicking the icon in the top right corner of my edge browser seems to be working. Stops working again after pressing the button to open the chat in a new window tho.
Greetings
Michael
Hey all,
I came here to say the same thing! I am glad that i'm not alone.
I've tried:
Regardless of any browser, or method, whether in "work" or web" No matter what the prompt - i've checked every hour and get this result:
Sorry, I wasn't able to respond to that. Is there something else I can help with?
I'm also having the same issue, it was working yesterday though.
This is using the Microspoft 365 Copilot app on Windows 11.
The same issue if I select Work or Web.
Rebooted,
Cleared Edge browser cache but same issue.
If I open edge in a a private window it does work though.