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PAYMENT ISSUE

Anonymous
2023-07-26T09:13:37+00:00

When trying to purchase tickets to the cinema I have the following message:-

508 Mandatory field missing. HHP_BILLING_CITY not present in request. Please contact the merchant.

I have no problem with making payments on any other website.

Microsoft Edge | Website issues | Windows 10

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  1. Anonymous
    2023-07-26T11:05:48+00:00

    I meant the cinema website developers.

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  2. Anonymous
    2023-07-26T11:04:52+00:00

    Do you mean my website developer or the cinema's website developer?

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  3. Anonymous
    2023-07-26T09:46:11+00:00

    Hello Nefoeddannwyl,

    I am Jaspreet Singh.

    The issue is not on your end but in the website itself. You will need to notify the website developers of the issue for them to fix it.

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