RDP for Mac (10.5.1) - Green Line

Question

I see a horizontal green line on my screens while using RDP for Mac using Version 10.5.1 (1852). I see them on both a iMac Pro and Mac Mini running Mojave, both with and without graphic acceleration, different interpolation levels and different remote PC's

The line appears and disappears at random places on the screen. Only 1 line and no activity on the PC seems to change it. I don't see the line when RDP'ing from a Windows PC.

Any idea what is the cause of this?

Answer 1

Hi,

Could you please share a screenshot of the issue?

If you use previous version such as Version 10.5.0 (1841), will the issue persist?
https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

Thanks,

Eleven

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Answer 2

Hi Eleven,

Thank you for the suggestion.

I tried 1841 and it does the same thing - Green Line. I also see problems with remote display of VLC and FFplay videos. Disconnecting and reconnecting causes the either to freeze.

Same thing with Version 10.4.1 (1813).

I tried Version 10.3.8 (1740) and I have not seen the Green Line problem.

How best to bring this to the awareness of the developers?

Answer 3

Hi,

You can report the issue to Remote Desktop UserVoice where developers will have regular checks.
https://remotedesktop.uservoice.com/forums/925354-remote-desktop-beta-client-for-mac

Thanks,

Eleven

If the Answer is helpful, please click "Accept Answer" and upvote it. Thanks.