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why wont edge update

Anonymous
2024-09-24T03:20:00+00:00

version of edge out of date but cannot update due to error 0x080040902

Microsoft Edge | Install and update | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John DeV 164.9K Reputation points Independent Advisor
2024-09-29T02:08:43+00:00

Great, I am happy that worked. If you do not have any concerns, feel free to mark only the response that helped you as most helpful and have a moment to rate my support I would appreciate it. This will help other people who are facing the same problem.

You are most welcome. Stay safe and have a great weekend!

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  1. Anonymous
    2024-09-27T01:29:41+00:00

    I'll be asking a few questions so I can have a better idea what solutions to provide.

    When was the last time it worked properly? Have you made any changes to your computer recently? What is your current Windows operating system and version? Press Windows key+R to open Run then type: winver

    Hi John Dev

    sorry for delay my responses kept getting bounced for some reason may be not using this form

    answers

    Windows 10 version 2

    22H2 LS 19045.4957

    Last quality update was KB5042320

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  2. John DeV 164.9K Reputation points Independent Advisor
    2024-09-26T00:44:57+00:00

    I'll be asking a few questions so I can have a better idea what solutions to provide.

    When was the last time it worked properly? Have you made any changes to your computer recently? What is your current Windows operating system and version? Press Windows key+R to open Run then type: winver

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  3. Anonymous
    2024-09-26T00:34:56+00:00

    Hi John Dev

    Thanks for that but it did not do anything except take me to the settings page and try to update window which of course ended up with the same error message.

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  4. John DeV 164.9K Reputation points Independent Advisor
    2024-09-24T06:42:11+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please let me know if you have tried the method below.

    Open Edge > Click 3 dots > Help and Feedback > About Microsoft Edge

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

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