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Edge & Internet Explorer mode

Anonymous
2023-12-19T15:19:12+00:00

Hi

I'm trying to open a webpage in Internet Explorer mode and Edge says "To open this page in internet explorer mode, run windows update". When I run windows update, it tells me I'm already up to date.

I've reset Edge setting, there are no extensions installed apart from Google Docs. I've tried repairing via Programs -> Modify but still get the same issue.

Edge Version: 120.0.2210.77
Windows Version: 22631.2715

Microsoft Edge | Open the browser | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-20T12:17:05+00:00

    I have found the issue. I uninstalled KB5027397 and KB5033375 updates and reapplied them. All working as expected. I'm not sure which of the updates caused the issue, they were both applied on the same day so I just did an uninstall / reinstall for both.

    I don't think there is a problem with the updates themselves as everything is working fine now - something must have gone wrong / interrupted on the first attempt.

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  2. Anonymous
    2023-12-20T09:50:16+00:00

    Yes, same thing is happening. This is a windows 11 Pro machine set up as a stand alone machine - no domain or group policy.

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  3. Sumit D - IA 170.7K Reputation points Independent Advisor
    2023-12-20T02:33:39+00:00

    Thank you. It apparently seems fine.

    Does Edge Beta exhibit the same behaviour?

    Download it from here:

    https://aka.ms/EdgeInsider

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  4. Anonymous
    2023-12-19T16:04:44+00:00

    Thanks for taking the time to reply. All available windows updates are installed. Edge is also up to date.

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  5. Sumit D - IA 170.7K Reputation points Independent Advisor
    2023-12-19T15:51:29+00:00

    Hi Gavin,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Please go to:

    edge://compat/iediagnostic

    Take a screenshot of the information, and post in the next reply.

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