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SCCM Client install on client machine but sccm console showing client not install in that system?

Muhammad Yousuf Ansari 1 Reputation point
2021-01-21T17:41:06.573+00:00

I have a problem with my sccm that the sccm client is installed on the system but the console is showing that the sccm client is not installed.
Sccm 2016
Sccm Version:1906
Site version: 5.0.8853.1000

Please help me resolve this issue :(

Microsoft Security | Intune | Configuration Manager | Other
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  1. Garth Jones 2,076 Reputation points
    2021-01-21T18:28:58.683+00:00

    Exactly what have you done to troubleshoot this? We can guess as solutions but ....

  2. Muhammad Yousuf Ansari 1 Reputation point
    2021-01-21T19:15:24.143+00:00

    No sir i am new in this platform so please guide me which log should i read?

  3. Rahul Jindal [MVP] 10,911 Reputation points MVP
    2021-01-21T22:45:04.303+00:00

    Check the ccmsetup.log to verify if the client is installing or not. Post that check clientidmanagerstartup.log to check if the client has got registered successfully or not. Then monitor policyagent.log to check if the machine is pulling down any policies or not. By this point the client should show up as installed and active in the console. If it does not then there are other things to check for but let’s get the basic checks out of the way.

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  4. Amandayou-MSFT 11,156 Reputation points
    2021-01-22T07:11:38.327+00:00

    Hi @Muhammad Yousuf Ansari ,

    We could install SCCM client by the method of client Push Installation, manual Installation and automatic sitewide Client Push Installation and etc.

    In addition to checking the logs which located in C:\Windows\ccmsetup\Logs, we could also see that ccmsetup.exe process is seen on the systems, and ccmsetup.exe is shown in task manager.

    Detailed screenshot could be referred to the following article:
    https://www.prajwaldesai.com/configuration-manager-2012-r2-client-installation/
    Note: This is non-official Microsoft article just for your reference.

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