Microsoft Edge wallet sync > Error: Restart@components\sync\service\data_type_manager_impl.cc:598, model error was encountered: Preexisting controller error on configuration

Question

Ciao,
from 1 week more or less my Edge doesn't sync the wallet.

If I check here: edge://sync-internals/ I get this error:
Error: Restart@components\sync\service\data_type_manager_impl.cc:598, model error was encountered: Preexisting controller error on configuration

Edge version I've installed: 133.0.3065.59

Can you please help me to unblock?
I've already tried to reinstal from zero the browser.

Answer 1

Ciao Sumit,

done.

Now the error is changed:

Error: MergeFullSyncData@components\password_manager\core\browser\sync\password_sync_bridge.cc:592, model error was encountered: Failed to load entries from password store.

and Edge doesn't sync the wallet, yet.

Answer 2

Hi Diego,

I'm Sumit, here to answer your query at the Microsoft Community.

Apologies for any inconvenience you are experiencing. I am happy to help you today.

1. Press the Windows+R keys on the keyboard, or Right-click Start on the Taskbar and choose Run.

Type ncpa.cpl

Press Enter.

2. Right-click your device and select Properties.
3. Double click IPv4 options to open IPv4 properties.
4. Select the ""Use the following DNS servers"" radio box, and enter the following in the addresses.

1.1.1.1

1.1.2.2

5. Click OK and OK again.

Restart your computer.

Please keep us posted, and Good luck!