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blue screen problem for edge

Anonymous
2024-01-17T23:16:51+00:00

when i turn on my laptop and after start edge then it suggested me to restore the last use tab and when i try to restore it , my laptop give me a error and restart it , and it is two time with me .

and when i check my laptop health then it shows that everything is running well . and there is no issues find.

why and how can make my journey safe and easy with windows 11 and edge.

Microsoft Edge | Other | Windows 11

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  1. Anonymous
    2024-01-18T01:48:10+00:00

    Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, this might be due to memory errors that the PC is unable to handle, in addition, we need to further check what is causing the issue, can you please check if you have minidump files on the PC:

    Press Windows key + E (To open File Explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

    To upload and share the link using One Drive:

    Go to this link: https://onedrive.live.com/ then upload the file.

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Let me know how it goes and I hope that helps.

    Bernard

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