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Request for Help with Copilot

Anonymous
2024-12-13T14:43:22+00:00

I have had a problem with Copilot for two days. For a year I used it, everything was fine. I selected text, Copilot corrected it perfectly for me. Now, when I select a text and Copilot verifies it, it creates one big garbage dump. Cropped sentences, jumbled words, no complete sense. How can I restore Copilot to a working version? I would be grateful for your help

Microsoft Edge | Other | Windows 11

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  1. Anonymous
    2024-12-14T07:43:52+00:00

    Hi Damian Maszycki,   Welcome to Microsoft Community.

    We understand that you may be frustrated by Copilot's unusual behavior, which interrupts the continuity of your daily work and play experience.

    Unfortunately, the Copilot service itself is not a service that can be troubleshot by external means.” Reverting to a previous version “is not a task that can be able to be accomplished on a client device.

    We (members of the Answers community) are not the actual product developers and do not have access to code or interfaces that may be related to the back-end of the Copilot service or other similar possible specialized control tools.

    The symptoms you are currently experiencing may be indicative of an account-specific Copilot service, instance failure.

    If possible, you can try to check if the situation is the same in another type of network environment (hotspot or USB shared network) or another Microsoft account that does not use the Copilot service frequently.

    Create a new Microsoft account

    If I misunderstand your situation, feel free to correct me and share the information. Best Regards,Kyo.Y - MSFT | Microsoft Community Technical Support

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