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Amazon wont open

Anonymous
2024-05-02T01:48:47+00:00

Amazon wont load ,im getting the message Hmmm… can't reach this page

www.amazon.com.au took too long to respond

is this an update problem ,last update 14/04

2024-04 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5036893)

all other websites seem ok and amazon opens on other devices ,does anyone have any ideas what to do

Microsoft Edge | Website issues | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Sumit D - IA 170.7K Reputation points Independent Advisor
2024-05-02T02:19:38+00:00

Hi Paul,

I'm Sumit, here to answer your query at the Microsoft Community.

Can you see if changing the DNS helps?

  1. Press Windows+R keys on the keyboard, or Right-click Start on the Taskbar and choose Run.

Type ncpa.cpl

Press Enter.

  1. Right-click your device and select Properties.
  2. Double click IPv4 options to open IPv4 properties.

4.Select the ""Use the following DNS servers"" radio box, and enter the following in the addresses.

1.1.1.1

1.1.2.2

  1. Click OK and OK again.

Restart your computer.

Keep us posted and Good luck!

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  1. Anonymous
    2024-05-02T02:48:03+00:00

    it worked !!

    Brilliant I dont know what you did ,but that worked.

    is this a one off problem , is it caused by my (infrequent )use of VPN

    thanks for help

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