Getting "BrowserAuthError: no_cached_authority_error: No cached authority found" error on Forgot Password

Question

I keep experiencing this error frequently. Here's my navigation flow:

first, I go to the sign-in page,

then click on the "Forgot Password" link—no issues there.

However, when I use the back button to return to the sign-in page and click the "Forgot Password" link again,

I encounter no_cache_authority_error

Answer 1

Hi JMV_MA,   Welcome to Microsoft Community.

Thank you for posting the consultation about code behavior.

It seems that your device is processing Azure Active Directory-related process issues.

Unfortunately, although we hope to provide detailed assistance, members of the Answers community are not experts specializing in the field of Azure Active Directory.

The content in this link described some basic resources related to Azure Active Directory.

Error code reference - Azure AD B2C | Microsoft Learn

For deeper analysis of such issues, more experienced communities may be able to provide more appropriate insights.

Here is a link to the forum where you can raise specific scenarios and share your idea to help analyze the problem.  

Microsoft Entra ID - Microsoft Q&A Thanks for your patience and understanding.Best Regards,Kyo.Y - MSFT | Microsoft Community Technical Support