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Question

Subject: Investigation of Unauthorized Access to My Account

Dear Microsoft Support,

Issue:

My account (******@gmail.com) was compromised.

The attacker had access from 19:44 to 22:34 on March 24, 2025.

I received a notification about suspicious activity at 21:16.

Concerns:

The activity log does not show what actions were performed by the intruder.

I cannot determine which data was viewed or modified.

Request:

I would like to know what actions were taken during the access period from 19:44 to 22:34 (files accessed, emails viewed or sent, settings changed), prior to me changing the password and logging out of all devices.

I would appreciate receiving a detailed activity report for this period.

Sincerely,

Answer 1

Hi, Артем Королюк

Welcome to the Microsoft community.

Regarding personal information-related issues, we cannot handle such matters on this public forum due to the sensitivity of personal privacy information, nor do we have the authority to query relevant details. (Additionally, we recommend not sharing your email address anywhere, as many failed login attempts might stem from methods that identify potential password combinations associated with your email and attempt to log in.)

For issues related to personal privacy information, you can try reaching out to Chat for further assistance.

Contact - Microsoft Support

Best regards

Tommy Jin | Microsoft Community Support Specialist