@David Butorovich
Hi,
If it works on the other computer, the USB port may be damaged or dead, or the computer itself may have a problem.
You can troubleshoot driver issues using Device Manager:
Right-click Start>Device Manager
Expand Disk drives and check for a yellow exclamation point next to any of the listed devices. If there’s one or more with this mark, then the device(s) has a driver issue.
Right-click on the problematic device and select Properties to see the related error message.
You can also try the following solutions to resolve driver issues:
Roll back the driver to revert to recent driver updates and restore the device back to a time when it was functioning properly.
Download drivers from the device manufacturer’s site from the downloads page, support page, or by searching on the site for the right driver.
Update the driver by right-clicking on the driver in Device Manager, select Update driver and follow the prompts.
Uninstall the device from your computer, restart it and wait for it to reinstall the right driver and configurations.
Hope above information can help you.
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