Hi Cyberdragon,
- Since when are you facing this issue?
- Was it working fine earlier?
- Did you make any changes to the computer before this issue occurred?
However, you may try to create a new user account on your computer and verify if the issue occurs on the other account.
To create a new user account, follow the steps below.
1. Open User Accounts by clicking the Start button, clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts.
2. Click Manage another account. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Click Create a new account.
4. Type the name you want to give the user account, click an account type, and then click Create Account.
If you are able to access the shortcuts using the new profile, access the link below and follow the steps to fix the user profile.
http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile
Hope this helps. Let us know the results.
Thanks and Regards,
**Srinivas RMicrosoft Support.**Visit our Microsoft Answers Feedback Forum and let us know what you think.