Installation failed cannot access %APPDATA%/

Question

Every time i try to download something like itunes safari and try to install adobe and java updates it stops the whole installation process and says " installation failed cannot access %APPDATA%/

Answer 1

Did you run the FixIt or just download and save it?

You can manually run the fixit from the Article.

For Windows 7 and Windows Vista users

1. Click Start, and then in the Start Search box, type regedit.
2. In the Programs list, right-click Regedit.exe, and then click Run as administrator. If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
3. Locate and then click the following registry subkey:

HKEY_USERS.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders 4. In the details pane of Registry Editor, locate AppData. The value of this key should be %USERPROFILE%\AppData\Roaming. 5. If the value is not set to %USERPROFILE%\AppData\Roaming, right-click AppData in the details pane, and then click Modify. 6. Enter %USERPROFILE%\AppData\Roaming into the Value data box, and then click OK. 7. Close Registry Editor. 8. Try to install the update again. If the problem persists, repeat these steps but use the following registry subkeys instead of the subkey that is specified in step 3:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

Let us know if this helps.

Marilyn

Answer 2

i downloaded the fixit but it didnt do anything, all it did was to tell me to restart my computer and when i did that, i still couldnt download anything

Answer 3

Hi,

run this FixIt:

http://support.microsoft.com/kb/2258121

Now you should be able to install the programs.

André

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