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While trying to install Verizon FIOS Media Manager I received the following error message: "Error 1720. There is a problem with this Windows Installer package. A script required for theis install to complete could not be run. Contact your support personner or package vendor. Custom action Vista VirtualFix script error - 2146828212, Microsoft Vista. "
I had no problem loading the latest Java update just before I received this message. Tried to run the Windows Installer cleanup utility, I received another error: Script: C:\Users\Dad\AppData\Local\Temp\IXP000.TMP\StartMsi.Vbs, Line 17, Char: 1, Error Permission Denied, Code 800A0046, Source: Microsoft VBScript runtime error.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi trocky1,
To get rid of this error, I would suggest you to install the latest version of Windows Installer which you can download it from the link:
If you still face the same issue, try the KB article 929991.
http://support.microsoft.com/kb/929991
Let us know if it helps.
Regards,
Chethan Kumar.
Microsoft Answers Support Engineer. Visit our Microsoft Answers Feedback Forum and let us know what you think.
