Blue Screen Error 23

Question

Here is the information, just wondering I have 32 g usb disc drive plugged into the PC.  It is using the fat file system and I am wondering if this is causing the problem.

Mini022810-01.dmp 28/02/2010 8:10:36 AM FAT_FILE_SYSTEM 0x00000023 0x00131370 0xa4aaba50 0xa4aabafc 0x00000000 fastfat.SYS fastfat.SYS+18f12 Fast FAT File System Driver Microsoft® Windows® Operating System Microsoft Corporation 6.0.6002.18005 (lh_sp2rtm.090410-1830) 32-bit  C:\Windows\minidump\Mini022810-01.dmp 4 15 6002

Answer 1

Hi revelationman,

When exactly do you get this error message?

Yes, as you suspect your USB disk drive could be causing the problem.

To narrow down the issue, I would suggest you to try the following steps:

**Step 1:**Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...)  Including the drive in question, except mouse and the keyboard and then boot up

If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue.  Then get any updated drivers\software for the device.

For more details on updating drivers, clickhere

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Step 2: Boot the computer in safe mode and check if the issue persists, to do this, follow the steps below,

Access the advanced boot options menu by turning on your computer and pressing the F8 key before Windows starts. On the advanced boot options menu select safe mode

http://windows.microsoft.com/en-US/windows-vista/Advanced-startup-options-including-safe-mode

If the issue doesn’t persists in safe mode you can infer that the issue could be driver or software related.

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

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Answer 2

I believe the answer could be  my Data Traveler 32 GB I leave plugged in, I feel during the boot Windows scans the drive. The drive is  using Fat and I do you use if for ready boost

Could this  be the problem?