Error Code 0x583 During Installation

Question

Trying to install a surveillance product. My system seems to meet all qualifications. Get an error message upon launching the product: Error Code 0x583 Class Does not exist. My windows system and vista seem to work fine. Help?

Answer 1

Hello mshugge,

Is the surveillance software compatible with Windows Vista? Click here to check the Windows Vista compatibility center to see if your software is compatible.

If it is not compatible, then you can try using Compatibility mode. 

If the program is not compatible, then you may try to install and run the program in compatibility mode.

Use the following steps:

1)   Right click on the Program

2)   Click on Properties

3)   Click on Compatibility tab

4)   Select Run this program in compatibility mode and select Windows XP or whatever operating system the program was running successfully.

Hope this helps.

Sincerely,

---

Marilyn

Microsoft Answers Support Engineer

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Answer 2

Hi,

You may check if any of the third party application installed on your computer is causing the issue. To identify what is causing the issue you may configure you computer to clean boot state. To configure the computer to clean boot state, follow the article given below.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow step 7 in the article to boot to normal startup.

Hope this information is helpful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.