Share via

Ras Error 31

Anonymous
2010-02-11T15:39:37+00:00

Using an aircard (ATT) to connect, routinely get a "RAS 31" error and have to reboot.  What is the cause and how can I fix this.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2010-02-12T05:12:46+00:00

Hi RatTerrier3000,

• Were you able to connect before?

A) Check for services

i. Type services.msc in the search bar and hit enter

ii. Search for the following services

    • Telephony.

    • Remote Access Connection Manager

    • Remote Access Auto connection manager

iii. Select Startup type:  Manual and start the service

iv. Disconnect the device and restart the computer.

v. Then attempt to connect.

If that does not work you may have to contact your internet service provider.

Also refer to http://forums.wireless.att.com/cng/board/message?board.id=pccards&thread.id=13262

Diana

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Was this answer helpful?

0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest