Error- We can’t access your Microsoft profile to schedule your exam

Srinivas Grandhi WK Personal 1 Reputation point
2021-01-22T09:27:30.18+00:00

I am having trouble accessing my Profile or account to schedule exams.
I had tried changing from IE to Edge browser, clearing out cache in the browser, launching In Private session. But none helped.

I keep getting the error "We can’t access your Microsoft profile to schedule your exam. " This error is when the landing page is - https://examregistration.microsoft.com/

How do I access my Dashboard for Microsoft Learning?

I had tried signing in with two different Ids but it didn't help.

I had recently registered for an exam successfully on Jan 9th. But I can't recall which ID/Profile that I used. But the email on the account is Srinivas.Grandhi@WoltersKluwer.com Here are some more details on my recent registration with PearsonVUE:
MS ID: ‎MS0428611799‎
Registration ID: ‎388483458‎

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,403 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Mohamed El-Qassas 1,391 Reputation points MVP
    2021-01-22T10:43:20.907+00:00

    Hi SrinivasGrandhiWKPersonal-1518

    The related questions for Microsoft Certification and Exam are not currently supported through the Microsoft Q&A forum. Instead, you should ask your question at Training Support Forum

    Good Luck

    Please don't forget to Mark the answer as Accepted in case, It helped you :)

    1 person found this answer helpful.
    0 comments No comments