Application Error - "Exception EConvertError in module ezPMUtils.dll at 00009E3F"

Question

Exception EConvertError in module ezPMUtils.dll at 00009E3F.

I received this error every day but haven't been able to identify its cause, affect or correction.  Please tell me what it caused it, and how to correct it.

Answer 1

Skype error, see: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/b04a7798-f649-4534-8d1e-f7768e631eb6

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Answer 2

I am having this problem as well.  It occurs every time I open the program.  I'm running Windows 7 Ultimate 32-bit.  I just updated the Skype program itself (to version 5.0.0.152) and received the message again on completion of the update.

Answer 3

Hi,

1. When exactly do you get this error message?
2. Which version of Windows is installed on the computer?
3. Do you get this error message while using skype?

 I would suggest you to check in the event viewer for more information on the error logs and post back, so that we can assist you better, here is the link:

http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer

Azam – Microsoft Support.

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