c:\window\system32\config\systemprofile\appdata\local\udatoyeful.dll my computer says it can't locate this file, why? what is this?

Question

my computer says it can't locate this file, why? what is this?

Answer 1

Hi,

Once you are sure you are clean and have run the cleanup listed above :

To remove the error message - Its probably being called for in your startup group.

How to troubleshoot a problem by performing a clean boot in Windows Vista or

Windows 7

http://support.microsoft.com/kb/929135

How to Change, Add, or Remove Startup Programs in Windows 7

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Autoruns - Free - See what programs are configured to startup automatically when your

system boots and you login. Autoruns also shows you the full list of Registry and file

locations where applications can configure auto-start settings.

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Hope this helps.

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Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

Answer 2

Hi,

That is probably the result of malware so do an extremely thorough check and when the system

is clean see the next message to remove that error.

If you need to check for malware here are my recommendations - these will allow you to do

a thorough check and removal without ending up with a load of spyware programs running

resident which can cause as many issues as the malware and maybe harder to detect as the

cause.

No one program can be relied upon to detect and remove all malware. Added that often easy

to detect malware is often accompanied by a much harder to detect and remove payload. So

its better to be overly thorough now than to pay the high price later. Check with these to an

extreme overkill point and then run the cleanup only when you are very sure the system is clean.

These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run 

them in regular Windows when you can.

Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone.

(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Malwarebytes - free

http://www.malwarebytes.org/

Run the Microsoft Malicious Removal Tool

Start - type in Search box -> MRT  find at top of list - Right Click on it - RUN AS ADMIN.

You should be getting this tool and its updates via Windows Updates - if needed you can

download it here.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

(Then run MRT as above.)

Microsoft Malicious Removal Tool - 32 bit

http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious Removal Tool - 64 bit

http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure it is all gone.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other

security programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back

here or use Google to see how to remove. 

http://www.prevx.com/   <-- information

http://info.prevx.com/downloadcsi.asp  <-- download

PCmag - Prevx - Editor's Choice

http://www.pcmag.com/article2/0,2817,2346862,00.asp

Try the trial version of Hitman Pro :

Hitman Pro is a second opinion scanner, designed to rescue your computer from malware

(viruses, trojans, rootkits, etc.) that have infected your computer despite all the security

measures you have taken (such as anti virus software, firewalls, etc.).

http://www.surfright.nl/en/hitmanpro

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If needed here are some online free scanners to help

http://www.eset.com/onlinescan/

New Vista and Windows 7 version

http://onecare.live.com/site/en-us/center/whatsnew.htm

Original version

http://onecare.live.com/site/en-us/default.htm

http://www.kaspersky.com/virusscanner

Other Free online scans

http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1

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After removing any malware :

Also do these to cleanup general corruption and repair/replace damaged/missingsystem files.

Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

generates in Windows Vista cbs.log

http://support.microsoft.com/kb/928228

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Disk Check in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html

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If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)

http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/

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If needed AFTER you are sure the machine is clean of all malware.

How to Do a Repair Install to Fix Windows 7

http://www.sevenforums.com/tutorials/3413-repair-install.html

Hope this helps.

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Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.