question

ChesusMonforteHernandez-1755 avatar image
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ChesusMonforteHernandez-1755 asked dolf-0600 edited

Unable to install office in MacOS High Sierra

I just got my MacBook formatted after a problem with the hard drive and when trying to install Office apps (word, excel, powerpoint...) I get the message that it can only be installed in 10.14 MacOS or later versions.

I was using Office apps without any issue in High Sierra until I had to change the hard drive. Now, not possible anymore.

Is it possible to download previous office versions that can be installed in my computer? How?

Thanks,

office-for-mac-itpro
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When you find out, let me know. I am having the same problem. I can't imagine that Microsoft wouldn't make their product available for Mac users with older models.

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Hi, its an old post but was checking to see if there had been any updates on the issue...apparently not. I had a similar issue when purchasing the recent version of MS Office (2019...purchased mid 2021) running on Mac OS10.13 (last possible update for my ageing computer). I ended up purchasing another older MS Office 2016 for Mac (which was an update on the previous version I had running) from "Product Key 24". Runs perfectly. Price was half that of the newer version and downloaded from their site with key instantly. Website 'productkey24.com'.
A thought I had after the download was whether the newer version would also work if it is pre the current system updates on the Mac...as it was supported for the 2 subsequent OS upgrades (from my 10.13) but just missed out when OS 11 happened??....a thought.
Hope this helps?

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emilyhua-msft avatar image
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emilyhua-msft answered JohnKorchok commented

@ChesusMonforteHernandez-1755

Do you have the Microsoft 365 for Mac or Office 2019 for Mac?

As of the December 2020 (build 16.44) update for these 2 versions of Office, macOS 10.14 Mojave or later is required to receive updates. If you continue with an older version of macOS, your Office apps would no longer receive any updates including security updates.
New installs of Microsoft 365 for Mac or Office 2019 for Mac will also require macOS 10.14 or later.

To get the best experience of using Office for Mac, could you please upgrade your MacOS to Big Sur (11), Catalina (10.15) and Mojave (10.14 )?

If not, you may choose one older version of the Office for Mac on the following articles, then click "Install package" and try to install on your MacBook.

Update history for Office for Mac

But please note, installing a new version of Office for Mac is still a best practice.


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For some older model Macs, High Sierra is the latest OS that can be run. Where can one find an Office version older than 16.44?

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JohnGrubb-9688 avatar image
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JohnGrubb-9688 answered JohnKorchok commented

The download for Office 365 that is compatible with 10.13.6 (High Sierra) errors on every attempt to install. To date, I have found no work around.

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JohnPateman-2284 avatar image
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JohnPateman-2284 answered

I have had to replace the HD in an old but perfectly serviceable 27" iMac. The latest software it will run is macOS 13.6. I just need it for a bit of lightweight spreadsheet and wp work. I KNOW it is not state of the art but I am not trying to render massive 3d scenes - it is perfectly adequate and has a nice big display.

I have stumped up the money for a MS365 subscription (I use this on another machine) and it specifically states that it is compatible with macOS13.6

129820-screen-shot-2021-09-07-at-115005.png

Once I have downloaded the 1.8GB of application, it won't install as the installer specifically states that macOS 10.14 or greater is required.

I also have paid for copy of Microsoft 2011 which is perfectly adequate for my needs on this machine but the activation server has been switched off so I am not even allowed to downgrade.

It would be helpful if Microsoft updated the misleading information and would stop people wasting their time.

This sort of practice is not sustainable - we cannot require people to keep replacing machines year on year.



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