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Error code 490

Anonymous
2009-12-09T20:11:33+00:00

I am trying to install service pack 1 and keep getting error code 490. I have been through many posts about this problem and have not yet seen a resolution, is there one?  I am trying to upgrade to Windows 7 and the upgrade advisor is telling me to install service pack 1 first.  can anyone help?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2009-12-10T05:45:36+00:00

    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

    http://support.microsoft.com/kb/947366 

    Important: Things to know before you download Windows Vista SP1

    http://technet.microsoft.com/en-us/windowsvista/bb968859.aspx

    FYI

    1. Learn how to install Windows Vista Service Pack 1 (SP1)

    http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx 2. Learn how to install Windows Vista Service Pack 2 (SP2)

    http://windowshelp.microsoft.com/Windows/en-GB/help/105f7420-6f7f-4fe8-8698-2f40ca5f53711033.mspx 3. Information about Service Pack 2 for Windows Vista and for Windows Server 2008

    http://support.microsoft.com/kb/948465


    TaurArian [MVP] 2005-2010 - Update Services

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  1. Anonymous
    2009-12-21T07:46:19+00:00

    Don't waste any more time as it's running out.

    Go here: https://support.microsoft.com/oas/default.aspx?st=1&as=1&iid=49&iguid=9d0975fa-6189-4712-81e2-3e85f9c701c0_1_3&c=SMC&ln=en-us&prid=11274&gsaid=500921


    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 1 (SP1). This support for SP1 is valid until February 26, 2010. Availability of chat or e-mail support differs depending on your geographic location. For customers residing in North America or Canada, chat and e-mail support is available.

    Some issues may require more **advanced support** for which there is a charge.

    For all other Windows Vista issues, visit the Help and Support site at**http://support.microsoft.com/oas/default.aspx?Gprid=11732**, and then choose your product.

    FYI - https://support.microsoft.com/oas/default.aspx?st=1&as=1&iid=76&iguid=f93f6e80-37bf-44bf-b692-18c36c0fefd6_1_3&c=SMC&ln=en-us&prid=13014&gsaid=582034

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until February 26, 2010. Availability of chat or e-mail support differs depending on your geographic location. For customers residing in North America, chat and e-mail support is available.

    Some issues may require more advanced support for which there is a charge.

    For all other Windows Vista issues, visit the Help and Support site at http://support.microsoft.com/oas/default.aspx?Gprid=11732, and then choose your product.


    TaurArian [MVP] 2005-2010 - Update Services

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  2. Anonymous
    2009-12-18T17:04:44+00:00

    i have tryed all these items and still get error 490

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