BC Code Errors

Question

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: 1000007f

BCP1: 00000008

BCP2: 8013B000

BCP3: 00000000

BCP4: 00000000

OS Version: 6_0_6000

Service Pack: 0_0

Product: 768_1

Answer 1

Hi Mano999,

A.      When exactly are you getting this error?

B.      From when are you facing this issue?

C.      Any recent changes made on your computer?

Method 1

Run a System File Checker which scans for and attempts to fix corrupted System files.

1. Click on the Start menu, choose All Programs, then Accessories, then right-click on the Command Prompt item and select Run as administrator.
2. Click Continue to authorize opening a command prompt with administrative privileges.
3. Run this command in the cmd prompt: sfc /scannow
4. The cmd prompt should list text stating "Beginning system scan. This process will take some time."
5. Wait for the scan to complete (this can take several minutes so be patient).  This command will scan all protected system files and attempt to replace incorrect versions with correct Microsoft versions
6. When the scan completes, the SFC tool will indicate whether or not it found any problems and whether or not it was able to fix them
7. If any errors are reported that SFC was unable to fix, there are steps in this knowledge base article that explain how to locate and attempt to fix the errors.
8. After fixing any errors that are found, try to use Windows Vista Media Center again.

Method 2

Boot to safe mode and see if it is better. Safe mode starts Windows with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed.

1.      Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button, click the arrow next to the Lock button, and then click Restart.

2.      Do one of the following:

·         If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

·         If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.

3.      On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press ENTER. For more information about options, see Advanced startup options (including safe mode).

4.      Log on to your computer with a user account that has administrator rights.

When your computer is in safe mode, you'll see the words Safe Mode in the corners of the display. To exit safe mode, restart your computer and let Windows start normally.

How to boot to safe mode

http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

Method 3

Try to place your computer in clean boot mode and check if the issue persists. To help troubleshoot error messages and other issues, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts. This article describes how to troubleshoot problems in Windows Vista or in Windows 7 by performing a clean boot.

Steps to put your computer in clean boot:

1. Click Start
2. Type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

1. On the General tab, click Selective Startup.
2. Under Selective Startup, click to clear the Load Startup Items check box.
3. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
4. Click OK.
5. When you are prompted, click Restart.
6. After the computer starts, check if you the issue persist.

NOTE: PLACE YOUR COMPUTER BACK TO NORMAL STARTUP AFTER YOU TRY THE ABOVE STEPS.

Click Start, in the start search box type msconfig and press enter.

Choose Normal Startup and press Apply and OK

 How to perform a clean boot procedure to determine whether background programs are interfering with a game or a program that you currently usehttp://support.microsoft.com/kb/331796

Method 4

Run a Performance update

http://www.microsoft.com/downloads/details.aspx?FamilyId=3FB80BB9-D832-425B-B42C-D3EB2071BBEC&displaylang=en

Try and let us know the response

Bindu S Microsoft Support

Visit our Microsoft Answers Feedback Forumand let us know what you think

Answer 2

Hi MS Experts:

Can you please assist with the following problem?  Thanks in advance. Mano

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: 1000007f

BCP1: 00000008

BCP2: 8013B000

BCP3: 00000000

BCP4: 00000000

OS Version: 6_0_6000

Service Pack: 0_0

Product: 768_1