Alert when someone is granted full access to mailbox

Karun Khanna 46 Reputation points
2021-01-23T10:53:36.037+00:00

we need to send email to legal head when anoyone in tech support provides full access to legal mailbox...i tried to create an alert in protection.office.com but it dint work, please help.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 109.5K Reputation points MVP
    2021-01-23T11:21:23.12+00:00

    What exactly didnt work? Was the alert policy created successfully, or you need help creating that? Or are there no alerts being generated after you configured the policy? Do note that alerts are not generated in real time.

    Here's the policy that worked for me:

    59996-qa-kyle-10-07-00.png

    and here's the email notification associated with the alert:
    60006-qa-kyle-10-07-22.png


  2. KyleXu-MSFT 26,271 Reputation points
    2021-01-25T04:51:10.18+00:00

    @Karun Khanna

    The Alert Policy is used to record sensitive operations and notify the specified person such as administrator. It isn't used to inform user that he has permission to access other mailbox.

    If the alert policy doesn't working in your tenant, you could open a service request to Office 365 team, they will help you to narrow down it.

    @Vasil Michev I removed domain name from your screenshots, I would suggest you have a check about it before posting screenshots in forum.


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