Azure AD B2C sms customization

Srinivas Sripathi 36 Reputation points

We are using phone number based authentication using Azure AD B2C custom policies.
In that we are looking for a way to customize the content of the sms that is sent for verification code.
But we did not find any documentation for doing that. Can you please guide us?
Appreciate your help.


Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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  1. AmanpreetSingh-MSFT 56,506 Reputation points

    @Srinivas Sripathi
    Currently it is not possible to customize the SMS content. Please post your idea here:
    as this is monitored by the product team.


    Please "mark as answer" or "vote as helpful" wherever the information provided helps you to help others in the community.

    1 person found this answer helpful.

  2. Bhushan Gawale 311 Reputation points

    Can someone from MS confirm if this is something is being worked on? We have been seeing a lot of requests coming in from different customers for this so that they can customize the SMS text as per their branding and specifically for finance domain where the text has to appear quite legitimate.

    1 person found this answer helpful.
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  3. Korodi, Ashith Vijay 21 Reputation points

    @AmanpreetSingh-MSFT ,

    Do we have an update on this?
    Can we customize the SMS content from the user Interface.

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