Hi Bradybm,
Thank you for the quick reply.
Please make sure you have a System Restore point created before trying the below.
http://support.microsoft.com/default.aspx/kb/322756
Copy the following test to a notepad file and save the file as savesettings.reg and then double click the file to import those changes in the registry.
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SystemTray"="SysTray.Exe"
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\BagMRU]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell]
"BagMRU Size"=dword:00001f40
[HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam]
"BagMRU Size"=dword:00001f40
Do the settings stick now?
Another thing we can look at is to create a test profile on the system to see if we are dealing with a corrupt profile.
· Click the
Start Orb then click Control Panel
· Click
Classic View in left panel
· Double-click
User Accounts
· Click
Manage another user account
· Click
Create a new account, and type the name (whatever you want for a name)
· Choose account type as
Computer administrator
· Click
Create Account
· Log off and log on with the new account
Do the settings stick here?
If you still cannot get the settings to stick then take a look at the following link on cleaning possible infections from the system.
http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/fa30853d-719a-4265-9e7b-9287567d31e3
Please let us know.
Thanks,
Keith
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.