Can't download Microsoft Remote Desktop from App Store

Kenneth Bills 1 Reputation point
2021-01-23T18:49:54.01+00:00

I am trying to download Microsoft Remote Desktop from the App Store. When I click on "Get" a greyed out circle appears and nothing downloads

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Jenny Yan-MSFT 9,326 Reputation points
    2021-01-25T02:57:46.09+00:00

    Hi,
    That won't work as I am not running windows. I have a MacBook running Big Sur.

    If you are experiencing problem with RDC for mac when downloading from App store,
    1.Kindly confirm if this is the only application that you are not capable to download.

    2.You could go with the Beta version, which could be downloaded from browser directly.
    https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac
    59839-image.png

    3.Per my experience, there are some problems reported by users when running RDC for mac on Big sur but they also shared resolution, kindly check below link for details and reference:
    https://learn.microsoft.com/en-us/answers/questions/163352/after-big-sur-was-loaded-on-mac-book-pro-now-the-m.html


    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny

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