This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 66%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Dear,
I bought Microsoft 365 here in Abu Dhabi-UAE supposedly for my daughter laptop.
My daughter is in Philippines. The sales agent in the mall told me that it can be use in Philippines but it's not working.
I tried to returned in in the mall but they didn't accept it. Please it's waste of money.
Maybe you can give me another key so that my daughter can use it in her laptop in Phil.
Thank you,
Maria Carlota
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
O365 is not currently supported here on QnA. The product group for Office actively monitors questions over at
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install
--please don't forget to Accept as answer if the reply is helpful--