URGENT My desktop app of Teams showing error code C00930 but i am able to login through web app.

RogelioSalgado 96 Reputation points
2021-01-23T17:37:52.967+00:00

URGENT My desktop app of Teams showing error code C00930 but I am able to login through web app.

My computer performed a firmware update and after that, I am no able to access MS Teams using the Desktop app

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,295 questions
0 comments No comments
{count} votes

Accepted answer
  1. RogelioSalgado 96 Reputation points
    2021-01-25T03:10:54.297+00:00

    I am so sorry for my dumb question.
    This actually simple process fixed the issue.

    https://www.dell.com/community/XPS/XPS-15-9560-Alert-TPM-device-is-not-detected/td-p/7412306

    Thanks a lot

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Sharon Zhao-MSFT 25,101 Reputation points Microsoft Vendor
    2021-01-25T03:03:34.997+00:00

    @RogelioSalgado ,

    According to your description, this issue seems only related to the desktop client.

    Make sure your client is the latest version and try to clear the client cache by deleting any files in the following folders:

    • %appdata%\Microsoft\Teams\application cahce\cache
    • %appdata%\Microsoft\Teams\blob_storage
    • %appdata%\Microsoft\Teams\cache
    • %appdata%\Microsoft\Teams\databases
    • %appdata%\Microsoft\Teams\GPUcache
    • %appdata%\Microsoft\Teams\IndexedDB
    • %appdata%\Microsoft\Teams\local storage
    • %appdata%\Microsoft\Teams\tmp

    To avoid the conflict with other applications, performing a clean boot.


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.