cannot load remote access connection manager service error 711

Question

Windows 7  - i get msg system cannot update the phone book file from virgin mobile broadband software. Also get the above msg from the 3G connection. I have tried everything suggested, including registry edit, manually starting/restarting remote access connection manager service, etc. The air card used to work on this computer (win7 ultimate), and does work on another laptop. Need this badly for backup. I have no prob with other connections.

Also get "unexpected error" and error1028 or 1058

any ideas?

Thanks

Answer 1

Hi,

I responded with a post that should work for your original problem. For the health of the community, we ask that you return to this thread and mark the correct post as the answer by clicking the “Mark as Answer” button at the bottom of the post. Otherwise, please return and give additional details about what didn’t work so the community can help you further.

Sincerely,

GauravPrakash - Microsoft Support

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Answer 2

Hi,

This error message appears when a required service isn't started on your computer. You won't be able to connect to a network, and you might not be able to install network adapters.

This problem can occur if some or all of the following services aren't started:

1.     Plug and Play

2.     Remote Access Auto Connection Manager

3.     Remote Access Connection Manager

4.     Telephony

To fix this problem, follow these steps for each of the services listed above:

1.      Open Administrative Tools by clicking the “Start ” button, and then clicking “Control Panel ”. In the search box, type “administrative tools ”, and then click “Administrative Tools ”. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

2.      Double-click “Services ”. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3.      Right-click one of the services listed above, and then click on “Properties ”.

4.      Click the “General ” tab, and then, next to “Startup type ”, select “Manual ”.

5.      Click “Apply ”, and then click “Start ”.

For further information, visit the below mentioned link:

http://windows.microsoft.com/en-US/windows7/Get-help-with-Error-711-message

You may also refer the steps provided bydiablo_xixin the below mentioned link.

http://social.technet.microsoft.com/forums/en-US/itprovistaapps/thread/7c60879d-ff50-4a30-bd00-55d4ae18d266/

Regards,

Gaurav Prakash - Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think.