problem with Windows Display Driver Model

Question

http://i36.tinypic.com/2465ldh.jpg

Hi there

So I have Windows 7 in my computer, and I can't just use the Aero features (including the theme), because it says that my video card driver is not WDDM compatible.

Graphics memory: 128MBShould I install one another driver? If so, which one? If I try to update, it says that I'm using the latest version of the driver and it's up to date. But it says that I can't use Aero because of my WDDM incompatibility. What should I do? I am REALLY tired and bored with the basic theme (light blue).

Guys, I think that there must be a solution because the Windows doesn't say I can't use Aero. Here's a screenshot of what it said (in the thumbnail at the end):

"The current video card may support Aero with a driver that is compliant with the Windows Display Driver Model (WDDM) . Contact the manufacturer of your computer or video card for a WDDM-compatible driver " .

http://i36.tinypic.com/2465ldh.jpg

Answer 1

Hi nicc09,

Welcome to Microsoft Answers Community Forums!

Method 1: If your computer is having problems running the Aero desktop experience, which includes effects such as transparency, try using the Aero troubleshooter to fix the problem. It checks for common compatibility issues with running Aero, such as your computer's color, theme, and power settings and your computer's video card.

‌Open the Aero troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type Troubleshooter, click Troubleshooting, and then, under Appearance and Personalization, click Display Aero desktop effects. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

For more information visit the following link:

http://windows.microsoft.com/en-US/windows7/Open-the-Aero-troubleshooter

For the aero feature to work the requirement is to have:

A Direct X9 compatible graphics processor with a Windows Display Driver Model(WDDM) driver.

Check that your computer meets the minimum hardware requirements for running Aero:

·         1-gigahertz (GHz) 32-bit (x86) or 64-bit (x64) processor

·         1 gigabyte (GB) of random access memory (RAM)

·         128-megabyte (MB) graphics card

Aero also requires a DirectX 9 class graphics processor that supports a Windows Display Driver Model Driver, Pixel Shader 2.0 in hardware, and 32 bits per pixel.

For best results, you might also want to follow these graphics processor recommendations:

·         64 MB of graphics memory to support a single monitor with a resolution that is less than 1,310,720 pixels (for example, a 17–inch flat panel LCD monitor that has a 1280 × 1024 resolution)

·         128 MB of graphics memory to support a single monitor with a resolution from 1,310,720 to 2,304,000 pixels (for example, a 21.1–inch flat panel LCD monitor that has up to a 1600 × 1200 resolution)

·         256 MB of graphics memory to support a single monitor with a resolution greater than 2,304,000 pixels (for example, a 30–inch wide-screen flat panel LCD monitor that has up to a 2560 × 1600 resolution)

**To check the compatibility you need to visit the link provided below.http://www.microsoft.com/windows/compatibility/en-us/default.aspx**http://www.microsoft.com/windows/compatibility/en-us/default.aspx

Let me know if this helped.

Regards,

Divya R – Microsoft Support.

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Answer 2

i dont have Windows Display Driver Model(WDDM) driver

what should i dont ?

Answer 3

i may be outta place but have the same problem AnD intragrated motherboard video... But AnD; Meet all the requirements other than a seperate card. (((i have one i cannot ID and wont pysicaly instll the hard ware until i have better info for it.)). screen save is working and desktop back ground. shake qit but was... and side by....too. WDDM disappeared with XP SP3 .... or before then i really... by hp compaq x intel = no soulutions but once one is compatible then other will not be. please untangle these yo yo's. disappearing standards updates and soft ware, firmware and they all have too fit in the same funnel.

i don't filter my oil at time for a change either wher its new. but this is not oil.

Answer 4

i did what YOU told but Aero said to update my video card driver ......

It also said WDDM not compatible with my videocard driver......

what to do ???

I need help.....

Answer 5

Hi Navneet, 

This is a pretty old thread.  Considering the age of the thread and to avoid confusion, I would recommend creating a new thread so that the community can focus on that thread. Refer to the following link prior to posting a question so that you may provide all the relevant information, for us to help you:

http://support.microsoft.com/kb/555375