Hi Spences,
Welcome to Microsoft Vista answers Forums!
The issue seems to be related to the Bernina Embroidery Software.
Please uninstall and re- install the software and check.
Please visit the following link to configure the Laptop and blackberry.
http://www.blackberryforums.com/blackberry-guides/2019-user-howto-use-blackberry-modem-laptop.html
Let me know if this helped.
Regards:
Divya R – Microsoft Support
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