Dvd Maker error

Question

Ok i saved a dvd project yesterday and today i get error loading dvd maker file i never installed nothing different or changed any settings theres no error code just says "unspecified error" same with loading avi videos it says error synchronizing project i burnt a avi video to dvd yesterday aswell my system is vista premium 64 bit

Answer 1

Hi hmmmnice,

Follow the instructions below which might help you in resolving the issue.

Method 1:

Windows DVD maker stops working because of incompatibility with one or more codec files which are outdated or incompatible with the particular project or the DVD Maker software itself.

The Codec files (outdated or incompatible) should be located and renamed to resolve the issue.

1. Open Start menu and type Event Viewer in the Start menu search bar. Open Event Viewer from the menu.
2. In the Event Viewer window Click on Windows Logs in the left panel
3. Click on Application Logs under Windows Logs
4. Locate error messages listed in the Central panel of the Event Viewer window and double click the error to check if this is log is related to DVD Maker.

Sample Error Log:

Problem signature

Problem Event Name: APPCRASH

Application Name: DVDMaker.exe

Application Version: 6.0.6000.16386

Application Timestamp: 4549b5b0

Fault Module Name: nevideohd.ax

Fault Module Version: 4.6.15.0

Fault Module Timestamp: 459bb828

Exception Code: c0000005

Exception Offset: 00008b89

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 1062

5. Locate Fault Module name, it should be a file with extension .ax or dll.
6. Once the file name is identified, try to locate the file in C:/Windows/System32 folder.

(Please click on Show Contents if the files are not listed automatically).

7. If the files are not listed in System32 folder, search for the file, with search containing system files and folders.
8. Locate the file and rename it.
9. Check if the issue persists. If the issue persists and the error message again appears, locate the new .ax file that is causing the issue from the Event Viewer, error log.

Method 2:

You can also uninstall any third party burning programs and codec software as these might be causing the error.

Check if the issue is resolved.

Please post back and let us know if this has helped to resolve your issue.

Regards,

KarthiK TP

Answer 2

Hi hmmmnice,

Follow the instructions below which might help you in resolving the issue.

Method 1:

Windows DVD maker stops working because of incompatibility with one or more codec files which are outdated or incompatible with the particular project or the DVD Maker software itself.

The Codec files (outdated or incompatible) should be located and renamed to resolve the issue.

1. Open Start menu and type Event Viewer in the Start menu search bar. Open Event Viewer from the menu.
2. In the Event Viewer window Click on Windows Logs in the left panel
3. Click on Application Logs under Windows Logs
4. Locate error messages listed in the Central panel of the Event Viewer window and double click the error to check if this is log is related to DVD Maker.

Sample Error Log:

Problem signature

Problem Event Name: APPCRASH

Application Name: DVDMaker.exe

Application Version: 6.0.6000.16386

Application Timestamp: 4549b5b0

Fault Module Name: nevideohd.ax

Fault Module Version: 4.6.15.0

Fault Module Timestamp: 459bb828

Exception Code: c0000005

Exception Offset: 00008b89

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 1062

5. Locate Fault Module name, it should be a file with extension .ax or dll.
6. Once the file name is identified, try to locate the file in C:/Windows/System32 folder.

(Please click on Show Contents if the files are not listed automatically).

7. If the files are not listed in System32 folder, search for the file, with search containing system files and folders.
8. Locate the file and rename it.
9. Check if the issue persists. If the issue persists and the error message again appears, locate the new .ax file that is causing the issue from the Event Viewer, error log.

Method 2:

You can also uninstall any third party burning programs and codec software as these might be causing the error.

Check if the issue is resolved.

Please post back and let us know if this has helped to resolve your issue.

Regards,

KarthiK TP

i have looked and the only thing i can find that deals with the dvd maker is just an error code "2130932483"

i have made many dvd movies with this computer but when i try to brun the movie i get a synchronizing error i have tryed this to fix it and did not find what they are telling me to look for is there a way to re synchronizing the dvd drive ??

Answer 3

no error log in event viewer just this pops up as soon as i click next with no delay >>> http://i289.photobucket.com/albums/ll240/bigbad_photos/errorindvdmaker.jpg  and this when i try to load my saved project http://i289.photobucket.com/albums/ll240/bigbad_photos/anothererror.jpg