Program executable has stopped working

Question

Remember - This is a public forum so never post private information such as email or phone numbers!

Ideas:

• Programs you are having problems with..........installation of a downloaded AMS for smpt
• Error messages. program executable has stopped working... a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available
• Recent changes you made to your computer. none
• What you have already tried to fix the problem.no i don't know what to do

Answer 1

Have you confirmed that the program is compatible with your version of Vista and the hardware in your computer? http://www.microsoft.com/windows/compatibility/windows-vista/.

You might want to try to uninstall the program, download a clean copy (in case the original was corrupted), and re-install the new download and then see if the program works.  If that doesn't help, try right clicking on the executable and cick run as Administrator and see if that makes any difference.

I hope this helps.  If not, follow the advice implied by Malke's reply and contact the software manufacturer's technical support group for assistance.

Good luck!

---

Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Answer 2

I am having the similar problem while trying to install programs from a Coursera course.  The installation included a pandas.0.7. 4.32-py2.7.exe.  As it Run,  it stopped with the same error message.  Things I had tried and failed: stopped protection mode, add-ons, Security essential, different browsers, run in new user account.  Finally, stopped DEP (Data Execution Protection) and increase memory paging.  I do  not know what to do next.  The error message indicates that MS does not even know the problem or has a solution for it.

Answer 3

You may wish to do clean boot

troubleshooting http://support.microsoft.com/kb/331796

Does it happen in another userprofile?

--

..

--

"kattykate" wrote in message news:68d1e1bf-804a-4756-8952-fc54e9f3e362...

> Remember - This is a public forum so never post private information such

> as email or phone numbers!

>

> Ideas:

>

> a.. Programs you are having problems with..........installation of a

> downloaded AMS for smpt

> b.. Error messages. program executable has stopped working... a problem

> caused the program to stop working correctly. Windows will close the

> program and notify you if a solution is available

> c.. Recent changes you made to your computer. none

> d.. What you have already tried to fix the problem.no i don't know what

> to do

>

>

Answer 4

And the program's tech support says...?

---

MS-MVP - Elephant Boy Computers - Don't Panic!