XP - Error Code: 0X8007007F

Question

ok i did a fresh install of windows xp pro SP2, on a dell gx280. I went to log on and got the error 0x8007007F "a problem is preventing windows from accuratly checking the license for this computer" I have reinstalled windows, i cant boot to safe mode nor can i log in.

Is this a dell / SP2 glitch? im looking for a copy of windows to install w/ SP1 or 3 but im not sure if i can still use my code if i switch.

i have googled the error, but most pple seen to get the error intermitantly, therefore can install a patch etc, i can't.

please help

Answer 1

ok heres what i did, i borrowed a friends xp disk w/ SP3, it installed fine (i think theres a glitch w/ Dell and SP2) now ill look for a way (i hope) to put my code back into windows. but this tells me its not a Hardware issue.

Answer 2

it's my wife's Uncle PC and it was running slow etc.

Its is a fresh install, i have never seen the desktop, i cant log in, there is no anti-virus (or any other) software installed.

nor hav i had a chance to validate or update windows.

oh, yes when i installed it. i deleted the partition and remade it, did a ntfs quick format.

its a P4/2.8 i have no idea what came on it new.

as far as the tool, i can D/L it to another pc but i cant run it in this on because i cant log in.

Answer 3

Is a functional anti-virus application installed now?

Have you been able to Validate yet?

Is the computer fully-patched at Windows Update?

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~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

Answer 4

Sorry, I have nothing further to suggest (other than your wife's uncle ditch the WinXP box & buy a new computer from a reputable source).

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~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

Answer 5

Why did you do a "fresh install" of WinXP SP2? Did you format the HDD before doing the "fresh install?"

What anti-virus application or security suite is installed and is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

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Genuine Microsoft Software Diagnostic Site

[Note: Running Microsoft Genuine Advantage diagnostic process will not automatically restart the validation process. It will only help configure your computer as needed to run the validation process.  IMPORTANT => If you're running Windows 7 or Vista 64-bit, you must access the site via IE 32-bit only!]

http://www.microsoft.com/genuine/diag/

Please open Internet Explorer (only!) to http://www.microsoft.com/genuine/ and click on the Validate Windows and/or Validate Office button then restart your computer.

If you weren't able to Validate, proceed as follows:

1. Download this diagnostic tool, saving it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

   => WinXP: Double-click on the executable to run the tool.

   => Vista & Win7: Right-click on the executable and select Run as Administrator to run the tool.

2. After running the tool, click on the Continue button then click on the Copy (to clipboard) button.

NB: You may want to open a new Notepad file, paste the contents of your clipboard into it & save for future reference.

3. Begin a new thread in the following Microsoft Genuine Advantage forum and paste the results from the MGA Diagnostic Tool into your post, along with a clear description of your problem:

http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads

4. A troubleshooting specialist will analyze the data and recommend an appropriate solution.

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~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft