Hi Ilovechase,
Welcome to Microsoft Vista answers Forum!
I would like to ask few questions to help us focus in the right place.
· What is the operating system installed on your computer?
· Have you made any recent changes to the computer?
· Were you able to play the games before without any issues?
· Is it with a specific game or with all the games?
I have few steps here that might fix the issue.
I suggest that you run a virus or a malware scan on the computer and check if you are able to play the games or not.
You may also run an online virus scan on the computer from the link: http://safety.live.com
If the issue still persists, I suggest that you perform a clean boot and check if you are able to play games, you can start Windows Vista by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
The following link has steps showing how to perform clean boot.
http://support.microsoft.com/kb/929135
1) Perform clean boot (Check the link for performing clean boot)
2) Enable half of the services
3) Determine whether the problem returns
4) Enable half of the startup items
5) Determine whether the problem returns
6) Repeat the above steps until you find out which service or program is causing the issue
After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration Utility, and then click to clear the check box for the problem item.
Note: Please ensure that the computer is set to start as usual by following the step 7 from the article http://support.microsoft.com/kb/929135.
Hope this information is helpful.
Let me know if this worked.
All the best!
Thanks and Regards:
Swathi B - Microsoft Support.
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