i am the administrator and i tried this but it didnt work
any other suggestions?
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i have installed and reinstalled java many times and the computer will not recognize that it is installed.
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i am the administrator and i tried this but it didnt work
any other suggestions?
Hi,
Logon on as ADMIN
Try this
Windows Installer 4.5 Redistributable
and if needed ;
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
Do both of these
IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OK
IE - Tools - Internet Options - Security Tab - click reset all zones to default - Apply / OK
Close IE
Then use Revo to uninstall Java so you can reinstall it - Free Version
http://www.revouninstaller.com/revo\_uninstaller\_free\_download.html
Reboot.
Now go back to Java and reinstall
----------------------------------------------------------
If needed - look for something conflicting and reset IE
IE - Tools - Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but Java still installs it
and it causes issues - you ever update Java go back in and disable it again.) Look for other possible problems.
Windows Defender - Tools - Software Explorer - look for issues with programs that do not look right. Permitted
are usually OK and "not permitted" are not always bad. If in doubt about a program ask about it here.
Could be a BHO - BHOremover - Free - standalone program, needs no install, download and run
http://securityxploded.com/bhoremover.php
Startup Programs
http://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html
UPdate Java (besure to go back and disable SSV2 Addon)
What antivirus/antispyware/security products are you using? Which have EVER been on your computer
as remnants can cause strange issues.
Hope these help.
Rob - Bicycle - Mark Twain said it right.