shut down and disk errors.

Question

shut down and disk errors.

Anonymous

My laptop won't shut down, restart, sleep, etc. anymore. It doesn't respond at all. I get a disk error and can't fix the errors because it won't restart. None of the other fixes listed will work either because I can't restart. It won't let me reschedule either. When I click reschedule disk check, the box just goes away. Very frustrating because I have to hard shut down everytime I want to shut down the computer.

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Answer 1

Hi,

References to Vista also apply to Windows 7.

How to Fix Chkdsk will Not Run at Startup in Vista

http://www.vistax64.com/tutorials/130824-chkdsk-will-not-run-startup-vista.html

If ChkDsk does not run at startup in Windows 7 or Vista

http://www.winvistaclub.com/t50.html

How to Run Check Disk at Startup in Vista or Windows 7

http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

================================

Disk issues can get serious very quickly so I would thoroughly check the drive now and be sure

to keep redundant backups of your important data (use several methods).

Inside Windows - Regular or Safe Mode (repeatedly tap F8 as you boot).

Run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Disk Check in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html

OR :

Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html

For even better and more efficient checking :

From the Command Prompt of the Recovery Console (if you have one) or from a Vista/Windows

7 disk - if you do not have a Vista/Windows 7 disk you can borrow a friend's (it needs to be same

32 or 64 bit and they are not copy protected) or make one. Also your System maker will sell the

physical disks cheap since you already own Windows.

chkdsk /f /r

REBOOT

Space after k and before / and after f and before /

sfc /scannow

REBOOT

Space after c and before /

How to Boot to the System Recovery Options in Windows 7

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?

http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

If you do not have a Vista/Windows 7 disk you can borrow a friends as they are not copy

protected. Your System maker will also sell the physical DVD cheap since you already

own Windows. Also you can make a repair disk on another computer.

If you need to make repair disks - these help repair Windows not re-install.

How to Create a Windows 7 System Repair Disc

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

=====================================

If CheckDisk fails to complete as above :

(The old 302602 links is not valid now for the diagnostic links.)

Diagnostic Utilities By Manufacturer - run the one for your hard drive

http://www.techsupportforum.com/hardware-support/hard-drive-support/462298-no-ide-device-found.html

Corrected list as of 6-09-2010

Fujitsu Hard Drives: Diagnostic Utilities Here

http://www.fujitsu.com/emea/products/hdd/

Hitachi Hard Drives: Diagnostic Utilities Here

http://www.hitachigst.com/support/downloads/

IBM Hard Drives: Use Hitachi Utilities*

Toshiba Hard Drives: Use Hitachi or Maxtor Utilities

Maxtor Hard Drives: Diagnostic Utilities Here (now SeaGate)

http://www.seagate.com/www/en-us/support/

Quantum Hard Drives: Use Maxtor Utilities

Seagate Hard Drives: Diagnostic Utilities Here

http://www.seagate.com/www/en-us/support/downloads

Conner Hard Drives: Use Seagate Utilities

Samsung Hard Drives: Diagnostic Utilities Here

http://www.samsung.com/global/business/hdd/

Western Digital Hard Drives: Diagnostic Utilities Here

http://support.wdc.com/product/download.asp?lang=enhttp://www.techsupportforum.com/hardware-support/hard-drive-support/302602-hard-drive-diagnostic-utilities.html

The trial versions of one of these "might" help.

SpeedFan

http://www.almico.com/sfdownload.php

HD Tune

http://www.hdtune.com/

In some cases this might be required.

What to do if Windows won't start correctly

http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-Windows-wont-start-correctly

StartUp Repair from Recovery Options or Windows 7 disk

How to Run a Startup Repair in Windows 7

http://www.sevenforums.com/tutorials/681-startup-repair.html

How to Boot to the System Recovery Options in Windows 7