Messenger

Question

When I log into my computer, my windows live messenger pops up with out me wanting it to.  So i changed the options so it wouldnt do it again, but when I tried it, it still happened.  When I went to change the options again, I noticed that the options didnt save.  How do I save the options?  I have windows 7 starter if it matters.

Answer 1

Hi jmrrs0,

Step 1: As a first step, Go to task manager-> End all the processes related to the Messenger . Now restart the messenger and check if the issue persists.

Refer this link to do the same.

Open Task Manager

http://windows.microsoft.com/en-US/windows7/Open-Task-Manager

Also refer:

Understanding process information in Task Manager

http://windows.microsoft.com/en-US/windows7/Understanding-process-information-in-Task-Manager

Step 2: Open the Messenger from the following location:

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

Right click on msnmsgr.exe and select "Run as administrator"

Check whether you are able to save the option to not load the messenger while Windows starts.

Also you may delete the following registry key:

Click Start-> type regedit.exe-> Navigate to the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

Delete this key and restart the computer and check if this fixes the issue:

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the windows help article below.

Back up the registry**http://windows.microsoft.com/en-us/windows7/Back-up-the-registry**

1. Go to start and type regedit.exe.
2. Navigate to the location of respective problem software.
3. Delete the item by right clicking on it and selecting delete.
4. Close registry editor.

Restart the computer.

Also refer this post which addresses similar issue:

**http://social.answers.microsoft.com/Forums/en/vistaprograms/thread/7df91766-e6ab-4f94-9c5a-59d11a3aca8d**

Regards,

Divya R – Microsoft Support.