code 43 error after bios update

Question

after i updated my bios on my xfx 5870 card windows have stopped the device...a code 43 and i cant install a driver for it

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• What you have already tried to fix the problem

Answer 1

Hi thyzgaard,

Code 43 implies that Windows has stopped this device because it has reported problems.

One of the drivers controlling the device notified the operating system that the device failed in some manner.

To resolve the problem, let's first open the Hardware and Devices troubleshooter to run the automated troubleshooting services.

If the troubleshooter does not fix the issue, uninstall the graphics card drivers from Device Manager and re-install the same.

To uninstall device from device manager, follow the below steps:

1.     Click Start, type Device Manager and hit Enter.

2.     Expand Display adapters.

3.     Highlight the device, right-click and select Uninstall.

4.     Restart the computer, if prompted.

You may also uninstall the device software (if any) from control panel.

After restarting, download and install the latest Windows 7 compatible drivers from the manufacturer’s website.

For more information on updating drivers, see Update drivers: recommended links

Hope this helps.

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Gokul - Microsoft Support

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Answer 2

Hi thyzgaard,

Good to hear that the problem has been resolved after updating the BIOS. Thanks for the feedback.

If you have any queries in the future, feel free to post the same at Microsoft Answers forums.

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Gokul - Microsoft Support

[If this post was helpful, please click the "Vote as Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark as Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.]

Answer 3

Hi i fixed the problem it was a corrupt badly packaded bios version and talked to em and they repacked the bios and asked me to download it again and flash the bios again and it worked great