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I have a program that uses a decoder to play videos. However i cannot play the file. It also comes with an installtion for Indeo 5.0 i believe. When i try to install it, it says I already have a newer version of it (5.1) and I must delete the older file ir50_32. However when i try i cannot delete this file. So long story short i apparently already have indeo (a newer version) and still cannot play the video. Also, note the video works fine on other computers using Windows XP. any suggestions? thank you!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hello Bmr256,
Thank you for posting. Your problem seems to be with the newer version(5.1) of your software decoder than with Vista. I would recommend checking the Indeo support for known issues or codec changes between versions.
Hope this helps you
Zack
Microsoft Answers Support Engineer
The thread is a bit old, but if someone still has this problem:
http://ligos.com/index.php/home/support/indeosupport/
They say they can't do anything about the problem and leave it to Microsoft's responsibility.
