DRIVER INSTALLATION FAILED 1603

Question

Im getting (DRIVER INSTALLATION FAILED 1603) whenever I try to install the VZAccess Manager software to my new Windows 7 computer when downloading the version for windows 7 from their website....In my device manager I was thinking that I might have a Driver conflict in my "Device Manager" under Modems, but I didn't even have a Modems section....Please help

Answer 1

Hello

Welcome to Microsoft Answers Forum!

To assist you better, please provide us more information.

a)    Are you able to install other programs without any error message?

I would suggest you to unregister and re-register windows installer and check whether it helps. To do so, please follow the steps below:

Unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:

1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

For more information, please refer the link mentioned below:

http://support.microsoft.com/kb/555175

Also you can download and install latest version on windows installer from the link mentioned below:

http://www.microsoft.com/DownLoads/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

After you finish all these steps then you can try installing VZAccess Manager Software and check this might fix your issue.

I hope this information helps. Please get back to us if you have any more questions about this issue.

Thanks and Regards

Mir - Microsoft Answers Support Engineer ****Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads

Answer 2

I am experiencing the same problem.