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Base Filter Engine Problems. error 0x8032009

Anonymous
2009-12-18T21:47:03+00:00

The system I am trying to repair has been in use running Vista Ultimate 64 without fault since Nov 08.  Last night while playing NFS Pro-Street, a game I have used since Dec 08, the system froze, it happened to coincide with my scheduled update and virus scan time.  I could not alt+tab, ctrl+alt+del or anything so I gave it the benefit of the doubt and let it sit and went to bed.  This morning the desktop was back up with the standerd nsf not responding what would you like to do screen.  I ended the game and restarted and was able to get to exactly the same spot when it froze again.  Thinking I must need a patch for the game I restarted the system to check for updates.  When the system finished loading I had a message that my firewall was down.  I attempted to restart from the windows security screen and from the Trend Micro(also on the pc since nov 08 and re-purchased last month) control panel.  Windows told me it could not start the windows firewall and it would not start when I tried manually.  Trend Micro gave me this message. 

Your personal Firewall has shut down.  Trying restarting Trend Micro Internet Security Pro to restore it.  If that does not help, try restarting the computer.  If you still have this problem after restarting the computer running Windows Vista, make sure you have started the "Base Filter Engine" service.  If these suggestions do not restore Personal Firewall please contact tech support. 

After restarting the pc and trend I was still in the same boat so I attempted to open the internet to go to there support and look up BFE.  The system promptly froze up.  I rebooted again and ran updates which downloaded and installed.  I tried the support page again and froze again.  Now on my laptop I sent off my support request to Trend and looked up BFE found how to turn it on and attempted to do so, got this message.

Error 0x80320009: An object with that GUID or LUID already exists. 

Searched for that error found a recommendation to run an SFC, did so with no errors found.  Attempted to check CBS.log to confirm but recieved access denied message.  Found suggestion to run Start up Repair from Vista Disk did this and recieved the following.

If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer.  If you continue to see this message contact your system admin or computer manufacturer.

I also recieved Session details which said that all the tests were completed successfully. 

So three problems, no new devices have been attached in over a month(and they are not currently plugged in) and I am both the system admin and the builder.  A little over a month ago I did attempt to use an old logitech USB cam but it didn't work, oddly from that point on anytime I started the pc the cam connection wizard came up even though the cam was not connected I have been unable to stop this but the computer worked normally when I selected cancel untill last night.  I have uninstalled NFS Pro Street but it made no difference.  So thats what I am up against any help out ther for me?

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2009-12-19T17:01:19+00:00

    Hi Kered,

    Welcome to Microsoft Answers!

    The Base Filtering Engine (BFE) is a service that manages firewall and Internet Protocol security (IPsec) policies and implements user mode filtering. Stopping or disabling the BFE service will significantly reduce the security of the system. It will also result in unpredictable behavior in IPsec management and firewall applications.

    If you’ve any third party firewalls running on the computer, disable it and try restarting the windows firewall service manually.

    If this did not help, I would suggest you to perform a system file checker.

       1. Click on Start; then All programs. Right click on command prompt and run as administrator.

       2. Click on Continue if you get the consent prompt.

    C:\windows\system32*sfc /scannow*

    Restart the service once the scan is completed to check if it starts.

    Check out the link below: Some services do not start in Windows Vista

    http://support.microsoft.com/kb/943996

    Troubleshooting Windows Firewall

    http://technet.microsoft.com/en-us/library/cc758158%28WS.10%29.aspx

    Check out this link which addresses your issue.

    http://social.answers.microsoft.com/Forums/en-US/vistaperformance/thread/8d3ab846-d5a9-4df1-bb1e-a6f4842abc63

    Regards,

    Mouneshwar R – Microsoft Support


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  2. Anonymous
    2010-01-06T23:28:23+00:00

    Chances are good that your user profile is corrupt (which is why you can't login and it fails to load).  This could also be the source of your other problems (though that is unliely). 

    To fix this use http://windows.microsoft.com/en-AU/windows-vista/Fix-a-corrupted-user-profile.  If that is the only available Administrator Profile (you need to be an administrator to fix this), enable the Hidden Administrator Account (HAA) using http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windows.vista.administration\_accounts\_passwords&p=1&tid=d20f9db4-7b2c-48be-a087-7835dc2a9055&mid=d20f9db4-7b2c-48be-a087-7835dc2a9055.  If you can't remember the password, try nothing as that's probably what you (or the vendor) did during installation.  Once done, be sure to deactivate the HAA to save it in case it's needed again and for security purposes (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator account on the system or it becomes corrupt again then you are hosed.

    Good luck and I hope this helps.

    Have you tried deactivating the Windows Firewall to see if this resolves the problem (I assume you have no other firewall running on your system {including not one from Trend Micro which I believe includes one in it's suite) and you don't need one - Windows Firewall is a perferctly adequate product - if you do you should either deactivate it or uninstall it).  On its own, having two firewalls running at the same time could cause any number of problems including some of those you're enduring.

    Do you know when this problem began?  Try a System Restore to a point in time BEFORE the problem began.  Here's the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Be sure to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will have to re-install any software and updates you installed between now and the restore point, but you can use Windows Update for the updates.

    If the System Restore doesn't work, do a Startup Repair by booting to the genuine Windows Vista Installation Disk (or one you can borrow from ANYONE) or from a Recovery Disk.  Here's the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html.  To boot to the CD you may need to change the BIOS to make the CD-drive first in the boot sequence.  To do that, wait for the screen that tells you the F key to push to access the boot menu or boot setup.  Push it quickly. Make the changes, save your work, and exit.  Put the CD in the drive and reboot.  When prompted, push any key to boot from the CD.

    If you don't have either disk, you can make a bootable Recovery Disk using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ along with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

    If that doesn't work, then please post any repeating error messages from the Event Viewer concerning the base filter engine service (Start / Control Panel / Administrative Tools / Event Viewer – or typing eventvwr from the command prompt).  Here's how to use Event Viewer: http://www.bleepingcomputer.com/forums/topic40108.html.  Post any relevant entries here so we can review them.

    If that doesn't work, we'll need to do a system repair/upgrade using the genuine Windows Vista Installation Disk (one you own or one you can borrow from ANYONE).  Here's the procedure: http://www.vistax64.com/tutorials/88236-repair-install-vista.html.  Although this will not affect your data, settings, or programs, you should still backup your data before starting just to be on the safe side. If the other procedures don't work, THIS one is almost certain to work.  You may have a lot of updates to re-install (including any service packs you had to remove).  If the version on the system came with SP1 or SP2 pre-installed and the disk is an earlier version, then you'll need to make a slipstream disk as follows: http://www.vistax64.com/tutorials/151606-vista-sp1-slipstream-installation-dvd.html.  

    Hopefully one of these procedures will resolve your problem.  If not, post back and we'll try something else.  Post back in any case so we'll know how it turned out.

    Good luck!


    Lorien - One - MCSE/MCSA/Network+/A+

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  3. Anonymous
    2010-01-06T21:01:19+00:00

    Mouneshwar,

    Thanks for the links and Ideas.  I have run several SFC's and have found no errors.  I went through the registry key permissions recommended by one of your links and did find two that needed to be set as described but I have not had any change.  I did let the system update to sp2 hoping that may correct the problem, it had no effect.  I do have a new wrinkle now when I log in I get a message that says my user account failed to load and I have started in a temporary log on.  So I hope you are still out there and ready to give some more help.

    Kered

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