Device Manager Won't Save Setting

Question

Hi

While investigating why my bluetooth keyboard/mouse wouldn't work after a sutdown/resume, I tried the suggestion of making sure that on my USB hubs the option 'Allow the computer to turn this device off to save power" was unticked (this is in device manager). I did this for all of my generic & root USB hubs. I now find that these selections have not been saved.

I repeated the above and it happened again.

Does anyone have an explanation/solution please?

My system is:

Win7 HP 64-Bit

Asus M3A Mobo

8GB RAM

ATI Rad 4870 1GB/GDDR5

HDD - 1TB, plenty free

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All answers and suggestions are provided by an enthusiastic amateur and are therefore without warranty either explicit or implicit. Basically you use my suggestions at your own risk.

Answer 1

Hi Jetta48,

Welcome to Microsoft Answers community.

First I would suggest you to update the drivers for keyboard and mouse, and check if the problem persists. If the issue still persists then try the below methods.

For more information visit http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Method 1:

Follow the instructions to boot the computer in safe mode.

1.      Turn the computer on or Restart the computer

2.      Start tapping the F8 key. The Windows Advanced Boot Options Menu appears.

If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.

3.      Ensure that the Safe mode option is selected.

4.      Press Enter. The computer then begins to start in Safe mode.

Make the changes now in device manager and restart the computer again in safe mode.

If the issue does not appear again in safe mode, follow the instructions below.

A clean boot helps eliminate software conflicts.  Let us check if any software is causing the issue by following the clean boot procedure.

Follow the instructions in the link below to perform Clean boot procedure.

Step 1: Perform a clean boot

Step 2: Enable half of the services

Step 3: Determine whether the problem returns

Step 4: Enable half of the Startup items

Step 5: Determine whether the problem returns

Step 6: Resolve the problem

Step 7: Reset the computer to start as usual

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.microsoft.com/kb/929135

After checking the issue, put the computer back to the Normal mode.

Uninstall or update the program which is causing the issue.

Check if the issue is resolved.

Method 2: 

Let us try creating new user account and check if the issue is resolved.

Follow the instructions in the link below to create a new user profile.

Fix a corrupted user profile

http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile

Hope this information is helpful.

Let me know if this worked.

Thanks and Regards:

Umesh P - Microsoft Support