Error Code: 0X80070016 (Can't install updates)

Question

after trying to install several windows updates , this proccess failed and informed me of an error code 0x80070016 , I would like some information on how to resolve this issue , many thanks ,

martin

Answer 1

Hi martofbristol,

What is the version of operating system installed on your computer?

1. If you are using Windows 7, you may run Windows Update troubleshooter that would help us diagnose the issue better.

Open the Windows Update troubleshooter:

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

2. If you are using Windows Vista, you reset Windows Update components and check if you still get the error message.

Click on the Fix it button in the article below to do that automatically or you may do it manually as well. For more information refer to the article below:

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058    

Regards, Manasa P – Microsoft Support.

Answer 2

Is Vista SP1 or SP2 installed?

What anti-virus application or security suite is installed and is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)?

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~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

Answer 3

You are welcome.

They are the Windows Update specialists there.

That is the spot for the best help for it.

Cheers.

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Mick Murphy - Microsoft Partner

Answer 4

Thanks for the info Mike , I will do as you suggest , and hopefully post the results on this site afterwards,

cheers

Martin

Answer 5

You will get the best help for any Update/Service Pack problem in the Windows Update Forum; link below:

http://social.answers.microsoft.com/Forums/en-US/vistawu/threads

When you repost there, kindly include any Error Codes, and exactly what happens when you attempt to Update.

That way you will receive the best help there.

Cheers.

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Mick Murphy - Microsoft Partner