Windows update error 0x80070002

Question

I also have the same problem, and can't solve it.

I have tried :

scandisk (sfc)  (no error)

the windowsupdateagent with  /wuforce 

CBS update readiness

i can't unisntall previous packages, they are not listed in the "View installed updates" (that can't be, i can see all of of them in the updates history).

so this problem is a real mess, i am really suspecting a kind of virus or something like that, can it be ?

Furthermore i have a oem vista 64, so i would  need to re-install everything.

The only problem is i don't want to re-install, and will not. So i will probably be more exposed to any new security hole that will be discovered later ( this is where i think it may be virus related).

Anyway until then. No more updates for me.

since, i'm not the only one, and that kind of problem will happen again and again...

why can't we just have a program that will 1- re-install the CBS, and 2- re-install the updates ?

Here is the log result from the CBS update readiness :

=================================

Checking System Update Readiness.

Version 6.0.6001.22275

2009-02-18 21:45

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd640.0.0.0 Package_for_KB952069~31bf3856ad364e35~amd646.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist

(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd640.0.0.0 Package_for_KB952069~31bf3856ad364e35~amd646.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist

(f) CBS Watchlist Package Missing 0x80070002 Package_46_for_KB936330~31bf3856ad364e35~amd640.0.0.0 Package_for_KB952069~31bf3856ad364e35~amd646.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist

(f) CBS Watchlist Package Missing 0x80070002 Package_47_for_KB936330~31bf3856ad364e35~amd640.0.0.0 Package_for_KB952069~31bf3856ad364e35~amd646.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist

Checking component watchlist.

Checking packages.

(f) CBS Registry Error 0x80070002 Package_3_for_KB958624~31bf3856ad364e35~amd64~~6.0.1.0  failed to get CurrentState

(f) CBS Registry Error 0x80070002 Package_3_for_KB958624~31bf3856ad364e35~amd64~~6.0.1.0  failed to get Visibility

(f) CBS Registry Error 0x80070002 Package_for_KB958624~31bf3856ad364e35~amd64~~6.0.1.0  failed to get CurrentState

(f) CBS Registry Error 0x80070002 Package_for_KB958624~31bf3856ad364e35~amd64~~6.0.1.0  failed to get Visibility

Checking component store

Checking SMI Store

Summary:

Milliseconds: 379518

 Found 8 errors

  CBS Registry Error Total Count: 4

  CBS Watchlist Package Missing Total Count: 4

---> Strange to me in this log is i don't have an amd64, i have a intel (e8400).

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k.r.

Answer 1

Hi..karlr30

Hope following links will help... 

**http://support.microsoft.com/kb/910336**

**http://support.microsoft.com/kb/956698**

**http://support.microsoft.com/kb/920151**

Bye have a nice day...!

<If post is useful click on <Post was helpful>>

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Regds,"A journey of a thousand miles begins with a single step."

Answer 2

Karlr30, Take the following steps:

1. Click Start, and then type cmd in the Start Search box.
2. Right-click cmd in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue
3. At the command prompt, type the following line, and then press ENTER: chkdsk
4. Click on the icon at the top left portion of the window, click Edit, then click Select All, press Enter key.
5. Paste the content into your reply by pressing CTRL+V on your Keyboard.

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Rami

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Answer 3

Thread Split from: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/24dad7a9-705e-4696-b35c-96fd86fdb33a

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Rami

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Answer 4

Thanks for answering, yes i do periodic scan, virus scan and windows defender once a week.

 I also did try to reset the windows Update component manually with the instruction you have posted.

 I also did a complete scan with the link Windows Live OneCare safety scanner.

  It found no virus or spyware.

 Still the same error on windows update.

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k.r.

Answer 5

Karlr30,

Do the following first:

Run an Online Scan of Your PC for Malicious Software:

If you would like to scan your computer for malicious and potentially unwanted software from a website, please use the Windows Live OneCare safety scanner.

Windows Live OneCare safety scanner is an online service that lets you scan your computer to help protect, clean, and keep it running at its best. Use our free protection scan to check for and remove viruses, spyware, and other potentially unwanted software and to find vulnerabilities in your Internet connection.

Have you followed the steps for Resetting Windows Update Component Manually?

If not check to see if this will resolve your issue and get you able to install updates again, let us know your results:

Click Start, and then type cmd in the Start Search box.

Right-click cmd in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue

At the command prompt, the following line, and then press ENTER after each:

net stop wuauserv

net stop bits

net stop cryptsvc

ren %systemroot%\System32\Catroot2 Catroot2.old

net start cryptsvc

ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 wucltux.dll

regsvr32 wups2.dll

regsvr32 wups.dll

regsvr32 wuwebv.dll

net start bits

net start wuauserv

net start Eventlog

exit

Reboot and try update again.

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Rami

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.